PRIVACY POLICY

Last updated: May 2026

Clair Lab is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy legislation.

1. INFORMATION WE COLLECT

We collect the following personal information when you place an order:

• Name
• Shipping address
• Email address
• Phone number (if provided)
• Payment transaction reference (we do not store credit card or crypto wallet details)

2. HOW WE USE YOUR INFORMATION

Your information is used solely to process and fulfill your order, communicate with you about your order, send order confirmations and shipping updates, and comply with legal obligations. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. DATA RETENTION

We retain your order information for a minimum of 7 years as required by Canadian tax law.

4. COOKIES

Our website uses cookies to improve your browsing experience. We use Google Analytics to understand website traffic in aggregate form only.

5. THIRD PARTY SERVICES

We use Shopify to operate our store. Your shipping address is shared with our carrier only for delivery purposes.

6. YOUR RIGHTS

Under PIPEDA, you have the right to access, correct, and request deletion of your personal information. Contact us at hello@clairlab.ca.

Clair Lab, Smithville, Ontario, Canada